Fitness Experience Director

Company: YMCA
Location: Dearborn
Posted on: July 10, 2025

Job Description:

The Fitness Experience Director is responsible for the oversight of YMCA branch Wellness Center operations and wellness programs, including new member onboarding, Personal Training, and Group Exercise. The Fitness Experience Director will implement strategies and plans that ensure the advancement of a comprehensive wellness program utilizing health and wellness best practices. The Fitness Experience Director will create, implement, maintain, and evaluate programs that meet community needs to foster healthy lifestyles. Qualifications A bachelor’s degree in exercise science, community health, or equivalent is preferred. Minimum of 5 years proven success in developing and managing Health and Wellness Programs. Demonstrated ability to train wellness and personal training staff. Excellent communication and presentation skills. Essential Functions Provide leadership and support to the entire Health & Wellness department, including Fitness Experience Associates, Personal Trainers, and Group Exercise Instructors. Provide oversight to the overall operations of the branch Wellness Center. Recruit, hire, train, and develop Fitness Experience Associates, Personal Trainers, and Group Exercise Instructors with a focus on member engagement and retention. Meet weekly with the Executive Director and Member Experience Director to ensure a cohesive culture of teamwork between departments. Support all other departments as a member of the branch Leadership Team. Work collaboratively with other YMCA branches as part of the Fitness Leadership Team. Meet or exceed membership retention goals through the effective delivery of high-level customer service and relationship building through all areas of the Health & Wellness Department. Work collaboratively with other YMCA branches as part of the Fitness Leadership Team. Cause-Driven Leadership Competencies ? Mission Advancement: Reinforces the Ys values within the organization and the community. Effectively communicates the benefits and impact of the YMCAs efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors. ? Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Serves as a community leader, building collaborations based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others. ? Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies, and financial controls. Assigns clear accountability and ensures continuous improvement. ? Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Keywords: YMCA, Parma , Fitness Experience Director, Healthcare , Dearborn, Ohio