Professional Development Specialist (Begun Center at Mandel School)
Company: Case Western Reserve University
Location: Cleveland
Posted on: April 15, 2024
|
|
Job Description:
Apply for JobJob ID12567
LocationCase Main Campus
Full/Part TimeFull-Time
Regular/TemporaryRegular
Add to Favorite JobsEmail this JobJob Description
POSITION OBJECTIVEThe Center of Innovative Practices is home to a
multi-disciplinary team of behavioral healthcare professionals in
the areas of systems of care, child, youth and family mental
health, substance abuse, trauma, and resilience, providing
consultation and technical assistance at the local and state levels
on evidence-based practices, program implementation, fidelity
evaluation, and system of care policies and practices. The Center
of Innovative Practices recently received a grant to become the
Ohio Department of Mental Health and Addiction Services
(OhioMHAS's) Child and Adolescent Behavioral Health Center of
Excellence. Its goal is to achieve a widespread and sustainable
system of care across Ohio. As part of that mission, the
Professional Development Specialist will work to ensure that all
system of care service providers know about and can access high
quality professional development and training opportunities to
improve outcomes and retention in the field. Target audiences
include baseline entry positions through seasoned clinical
providers and supervisors, program managers and administrators
across the state of Ohio who are serving our highest need youth and
family populations in programs like Wraparound, MRSS, IHBT,
Continuum of Care, etc. We anticipate these trainings will serve
more than 5,000 people per year. Some trainings will fulfill
position requirements and others are designed to support the
workforce currently in the field due to the extremely high levels
of secondary traumatic stress. The Professional Development
Specialist will work under limited supervision to create and
execute a strategic outreach strategy to successfully reach
identified constituencies and provide administrative management of
Center of Innovative Practices and Child and Adolescent Behavioral
Health Center of Excellence's professional development related
functions and events. The specialist will function as a technical
resource and advisor for both virtual and live training events,
which may require traditional and non-traditional work hours and
locations. ESSENTIAL FUNCTIONS Develop and implement long- and
short-term professional development department strategic planning
goals to meet project deliverables in consultation with the
leadership team. Develop workplans based on strategic goals.
Monitor results and outputs key strategic activities and modify
approaches as needed. Goals and workplans will focus on the design
and execution of successful outreach strategies to deliver high
quality professional development opportunities to system of care
service providers in Ohio. In collaboration with University
Marketing and Communications, create and execute strategic
marketing and outreach plans over multiple media platforms to
successfully connect with target audiences throughout the state and
continually modify plans based on success rates and feedback.
Designing a user-friendly website with the project's web developer
and build and maintain a statewide training calendar. Serve as the
primary contact for speakers and attendees to solve problems and
ensure a high quality experience. Schedule and manage all logistics
for all of the virtual and live professional development events
across the state of Ohio. (35%) Compile, aggregate and analyze
training data for reporting and process improvement on topics such
as registration, licensure, location, and evaluation. Analyze data
to identify process improvements to increase training user-ease and
customer satisfaction and improve efficiencies. Implement
data-driven improvements in consultation with leadership as needed.
Create program evaluations to measure quality and effectiveness of
professional development offerings. Gather attendance, testing, and
evaluation data on all events through Qualtrics to evaluate
programming successes. Based on those findings, measure success of
professional development efforts and adjust programming, outreach
strategies, platforms or methods as necessary to better reach
goals. (20%) Ensure that all professional development participants
receive the relevant Continuing Education approvals to maintain
their certification by managing the Continuing Education process
for all events including creating digital methods to request and
receive Continuing Education credits. Liaise with trainers to
execute Continuing Education approval process. (20%) Responsible
for delivering a high quality user experience with professional
development technical and web platforms. Manage, coach and
troubleshoot software and other IT issues related to professional
development activities on virtual presentation platforms, including
Zoom, data management platforms, including Qualtrics, and
coordinate and oversee Center of Innovative Practices listservs and
electronic mass mail distribution (15%) Develop and implement
department policies and procedures related to professional
development workflow and activities. Interpret school and
university policies and procedures pertaining to professional
development and/or training administration and ensure compliance by
all staff. Communicate any changes to policies and procedures to
appropriate staff to ensure implementation (6%) NONESSENTIAL
FUNCTIONS Perform other duties as assigned (4%) CONTACTSDepartment:
Frequent contact with the Child and Adolescent Behavioral Health
Center of Excellence Professional Development Director, website
developer, the Mandel School Continuing Education Unit team, Center
of Innovative Practices / Child and Adolescent Behavioral Health
Center of Excellence Trainers as needed to perform job duties.
University: Minimal contact with employees and others connected to
university offices.External: Frequent contact with professional
development participants and potential participants, and trainers
to perform job duties.Students: No student contact expected.
SUPERVISORY RESPONSIBILITYNone. QUALIFICATIONSExperience/Education:
High School education and 5 years of relevant work experience OR
Associate's and 3 years of experience OR Bachelor's degree and 1
year of experience required. Experience in a university or
non-profit setting preferred. Experience developing and maintaining
databases, experience and/or familiarity with professional
development and/or systems of care, child, youth and family mental
health, substance abuse, trauma, and resilience desirable. REQUIRED
SKILLS Microsoft Office 365 Suite, Adobe, Qualtrics and other
software competencies in order to efficiently create and design
communication materials. Proficient with Zoom and other virtual
platforms. Strong organizational and interpersonal skills, both
oral and written required. Ability to work independently. Ability
to meet consistent attendance. Ability to interact with colleagues,
supervisors and customers face to face. WORKING CONDITIONS Inherent
in facilitating and coordinating virtual events during traditional
and non-traditional work hours, this position will be flexible in
location and include a mix of on site and work from home
opportunities. The employee will use a computer mouse and keyboard
to type.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two
remote days per week at the discretion of the department. New
employees may begin a hybrid schedule upon approval from the
supervisor, successful completion of an orientation period and
signing the remote work checklist certification form.
Diversity Statement
In employment, as in education, Case Western Reserve University is
committed to Equal Opportunity and Diversity. Women, veterans,
members of underrepresented minority groups, and individuals with
disabilities are encouraged to apply..
Reasonable Accommodations
Case Western Reserve University provides reasonable accommodations
to applicants with disabilities. Applicants requiring a reasonable
accommodation for any part of the application and hiring process
should contact the Office of Equity at 216-368-3066 to request a
reasonable accommodation. Determinations as to granting reasonable
accommodations for any applicant will be made on a case-by-case
basis..
Keywords: Case Western Reserve University, Parma , Professional Development Specialist (Begun Center at Mandel School), Other , Cleveland, Ohio
Click
here to apply!
|