Community Relations Director
Company: The Addison of Cornersburg
Location: Youngstown
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Company Description Do you have
HEART? We are looking for individuals who can embrace our mission
to purposely brighten and enrich the lives of those we serve with
HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork.
This individual is responsible for fulfilling leasing and move in
goals. They are also expected to maintain a positive image of the
community with referral sources, residents, and employees. The
Community Relations Director will lead the sales and marketing
department at the community. Job Description Schedule, organize,
and conduct tours with prospective resident of independent and
assisted living, memory care and skilled nursing. Respond and
follow-up with to all walk-ins, phone ins, mail-ins timely and
appropriately. Create, plan and implement with Sales and Marketing
Team and Program Director events to bring in prospective residents,
current leads and professionals such as, but not limited to:
seminars, speakers, themed events, and family nights. Develop and
maintain a good working relationship with residents, families, and
professional providers of care. Maintain a working knowledge of all
software programs. Participate in weekend call coverage in Manager
Rotation unless they have a standing schedule that already
encompasses one or more weekend day. Secure the required number of
budgeted move ins and achieve net gains each month Treat each
inquiry with value. Work closely with the Executive Director and
Regional Director of Operations, and Divisional Director of Sales
and Marketing in development and implementation of the quarterly
marketing plan. Create and implement a strong community outreach
program that generate the necessary number of referrals to reach
sales goals. Complete quarterly media planning with current vendor
on a timely basis. Keep Executive Director informed of all sales
activity daily. Maintain Senior Lifestyle Hot Board/Move in Move
out board. Communicate any special needs of the incoming resident
to the appropriate personnel. Manage use of sales toolbox. Assure
every alternative is considered before closing a lead. Keep
informed of all trends, developments, concepts and techniques in
his/her field that affect product. Understand the need of the
senior and the aging process. Maintain and work an active,
meaningful waitlist. Visit competitors quarterly. Maintain
confidentiality of all pertinent information. Comply with all
Senior Lifestyle Policies, cities, state, and federal regulations
pertaining to Residents’ accounts as it relates to Medicare, third
party billing, etc. Interact professionally and effectively with
all levels of the organization, residents, family members, etc.
Perform other duties as assigned. Qualifications Senior housing or
hospitality sales experience preferred. Experience with a
competitive outside and inside sales environment. College degree
preferred but not required. Outgoing, personable, competitive,
organized, and self-motivated leader. Must have a valid driver’s
license. English fluency preferred. Does not take “no” as an answer
and is not afraid of rejection. Professional in speech and dress
and has a passion for serving seniors. Proficient with CRM systems
and metrics. Additional Information Senior Lifestyle offers a
comprehensive benefits plan to eligible team members including
health, dental, vision, retirement benefits, short-term disability,
long-term disability, and paid time off. All Senior Lifestyle
positions are eligible to use DailyPay, an application that allows
you to access your earned but unpaid wages before your next payday.
Senior Lifestyle requires that all employees provide proof of
COVID-19 vaccination unless exempt due to medical, religious, or
personal beliefs. Government requirements or exclusions may
apply.
Keywords: The Addison of Cornersburg, Parma , Community Relations Director, Sales , Youngstown, Ohio
